Reference

How We Handle Your Data

This page explains what we collect when you open an account, browse the lobby or send a payment request.

Account dataDevice signalsCookie settingsPayment records

What This Policy Covers

madhursata Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers the data tied to your madhursata account, including registration details, message history, device and browser signals, and payment references used to match deposits or withdrawals. We use that data to run the account, answer your requests, check for misuse and meet legal, tax

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or audit duties where local law permits. Access inside our team is limited to people who need the record for work, and every sensitive change is logged. If a rule in your area changes what we can collect or share, we apply the policy only to
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the extent allowed there. Payments through UPI, Paytm, PhonePe or Google Pay are processed through their own rails, and we keep records needed for reconciliation, dispute handling and security checks.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST PATHS

Ways to Reach Our Privacy Team

If you want a copy of your data, need a correction or want us to check a record, use the channel that matches your account. We handle privacy requests carefully and may ask for a simple identity check before changing anything. That protects your account and helps us avoid sharing details with the wrong person. For time-sensitive matters, send the request from the email on file so we can trace it faster.

Team online

Email

Write to [email protected] if you want access to your data, a correction or a deletion request. We may reply from a message thread linked to your account so we can verify the request safely.

Account form

Use the contact form inside your account for changes to consent, device history or payment record questions. Sending the request while signed in helps us confirm that the person asking is really you.

Written request

If your local rule asks for a written request, ask our team for the current postal address and include your registered email, phone and account details so we can locate the right record safely.

HANDLING STANDARDS

How We Handle Data Day To Day

We use a small set of internal controls to handle privacy work: access is limited, changes are logged, and sensitive requests are checked before anything is updated.

Collection

We collect only the details needed to create your account, process requests and keep the site secure.

Cookies

Cookies help us remember your session, keep you signed in and load pages correctly on your device.

Security

We protect account access with password checks and extra verification when you change sensitive settings, update contact details or ask…

Retention

We keep personal data only for as long as we need it for account operation, dispute handling, reconciliation and legal…

Changes

If your contact details or payment reference change, send an update from your account.

Contact

For access, correction or deletion questions, write to our privacy team and include the email tied to the account.

Privacy Questions You May Want Answered

These answers explain the most common privacy points in plain English, so you can check what we collect, why we keep it and how you can ask for changes. If your local law gives you a different right, we follow that rule for your account. For anything tied to identity checks or payment records, we may ask for a secure message from the email or phone number on file.

We collect the details you enter, plus device and session data that help us run the account and keep it secure. If you send payments, we also keep the matching reference data for reconciliation and dispute handling.

Yes. Cookies help us remember your session, keep basic settings in place and understand whether pages load properly on your device. You can manage many cookie choices in your browser, though some parts may need them to work.

Payment records help us match deposits or withdrawals to the right account, check for errors and settle queries if something does not line up. We keep only the records needed for those tasks and for any legal retention period.

Yes. Send a request from your account email or use the contact form, and we will check your identity before sharing anything. Where local law allows, we can provide a copy in a practical format.

Send the update from the account area or through the email on file, and include the new detail plus enough proof to match the record. We then adjust the account once the change is confirmed.

We keep it only as long as we need it for account operation, dispute handling, reconciliation and any legal duty that applies in your location. After that, we delete or anonymise it under our retention schedule.

If local law limits a right or sets a different process, we follow that rule for your account. The policy applies where the law permits, and our team can tell you what we can do in your region.

How We Handle Your Data

Ways to Reach Our Privacy Team

Email

Account form

Written request

How We Handle Data Day To Day

Collection

Cookies

Security

Retention

Changes

Contact

Privacy Questions You May Want Answered

01 What data do you collect when I open an account?

02 Do you use cookies on the site?

03 Why do you keep payment records?

04 Can I ask for a copy of my data?

05 How do I correct a detail that changed?

06 How long do you keep my data?

07 When does local law affect my request?

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